ITOA –A LITERATURE STUDY

Suhas Pande, Arvind Kumar

Abstract: In the past few years, Business Organizations have shown immense interest in IT Operations Analytics (ITOA) solutions. According to Gartner [2],”Global ITOA market is estimated at USD2.17billion in 2015and is projected to grow at a CAGR of35.2% from 2015to 2020.” However, the literature on ITOA has not grown in the same pace. There has been limited efforts to systematically select, review, and synthesize the literature on this topic. This paper adopts a Systematic Literature Review (SLR) approach and reports challenges in the ITOA context .The review results of this paper are expected to help researchers and practitioners to understand challenges of ITOA and develop tools, methods and strategies to deal with these challenges. This paper is limited to the number of reviewed studies from selected databases.

Keywords: ITOA, SLR, CAGR

DOI: https://doi.org/10.15623/ijret.2016.0512030