RESEARCH ON SIMULATION OF BANKING SYSTEM FOR MEASURING THE PRODUCTIVITY OF THE RESOURCES INVOLVED WITHIN THE SYSTEM

Sarang A Katkar, Ronak Modh, Sunny Bhavan Sall, Sanjay Kulkarni

Abstract: The Simulation of banking system is mainly focused as to how much average time each type of customer takes in a bank for a transaction and how much percentage of time the teller is busy. The Arena software plays a vital role in determining these aspects nevertheless it can help us in decision making by giving a probable forecast as to how we might expect for example-the number of products that can be sold if the process, our current sales, methods go on the same way. This paper will serve as reference as in what ways we could alter the very way of the system to make it more efficient and excluding anything which might bottleneck the full performance. The paper is concluded with suggestions on improvement in the banking process.

Keywords: entity, resources, utilization, idle time

DOI: https://doi.org/10.15623/ijret.2015.0410031