TOWARDS BUILDING A MESSAGE RETRIEVAL FACILITY VIA TELEPHONE

Astha Goyal, Rochana Chaturvedi

Abstract: Email is one of the most popular services offered in the internet age. Therefore, providing service for all is a crucial competitive asset for any country. The objective of our research is to integrate technological innovation into a hybrid system, in order to build a more accessible system for weaker sections of society. This paper presents ‘Telemail’ system that enables a person to listen to the emails in her/his POP3 email account on a telephone thus replacing the conventional way of reading mails on the Internet. This software will serve the needs of people who don’t have access to internet, are computer illiterate or blind.Email is one of the most popular services offered in the internet age. Therefore, providing service for all is a crucial competitive asset for any country. The objective of our research is to integrate technological innovation into a hybrid system, in order to build a more accessible system for weaker sections of society. This paper presents ‘Telemail’ system that enables a person to listen to the emails in her/his POP3 email account on a telephone thus replacing the conventional way of reading mails on the Internet. This software will serve the needs of people who don’t have access to internet, are computer illiterate or blind.

Keywords: Telemail, Accessibility, Telephone, Deprived Users, ICT in rural India, voice based interfaces, Tool Prototype

DOI: https://doi.org/10.15623/ijret.2014.0311046