DRIVING ORGANIZATIONAL GROWTH THROUGH STRUCTURED SKILLS DEVELOPMENT

Noor Badariah Asan, Zulkifli Shariff, Jeffrey Bannister

Abstract: Organizations, particularly those that either rely on technology for their business or are offering services dependent on technology, need to ensure that their workforce have the right skills. Traditionally, skills development in organizations has been largely ad-hoc with programs coming from either equipment vendors or standalone, unrelated modules sourced from training providers. Additionally, many short training programs do not develop competence and/or have no effective assessment mechanisms. This has presented difficulties in tracking and managing competence across the workforce. This paper discusses a more coordinated approach where a structured skills development framework incorporating competence development and assessment is deployed to assist in driving the organization forward by ensuring the right competences are being developed effectively.

Keywords: Skills development, competence, organizational development

DOI: https://doi.org/10.15623/ijret.2014.0306054