THE MEASUREMENT MODEL FOR OUTSOURCING WORKER PERFORMANCE BY MIDDLE AND BIG CLASS CONTRACTOR TO IMPROVE THE QUALITY OF BUILDING

Riman, Dafid Irawan, Abdul Halim

Abstract: The quality of outsourcing workers has important role in improving the quality of the building work. The objectives of this research to determine the main factors that affect quality of outsourcing workers in an effort to improve the quality of construction carried out by the contractor. The study was conducted on 26 companies outsourcing labor contractors who have, through questionnaires and interviews. The results of this research with descriptive analysis, the method followed IPA (Importance Performance Analysis) and correlation analysis, it is recommended that increasing the quality of the work outsourced more influenced by three factors: 1) recruitment outsourcing, 2) orientation and training outsourcing, 3) motivation outsourcing. Motivation is the biggest factor in influencing the work in improving the quality of the building.

Keywords: Performance, Outsourcing, Contractor, Building, Quality

DOI: https://doi.org/10.15623/ijret.2013.0212095